The internet does not work
The internet is glitchy and slow – is there anything more annoying?
Internet connections in Finland are fast
- In global comparisons of internet connection speeds, Finland currently ranks among the top twenty fastest countries.
- You can check the speed and quality of your own internet connection by using the Finnish Transportation and Communications Agency Traficom’s free Bittimittari.fi service. The service is available as a mobile app (Android or iOS ) and through the most common internet browsers.
During a power outage, internet can be slower due to the overload of mobile phone base stations.
Download apps in advance
- Many apps that can be downloaded on a mobile phone can also be used without an internet connection, that is, in offline mode.
- Check your operator’s website for instructions on troubleshooting mobile data connections and problems, and find out if your operator’s app works offline.
Offline mode simply means that your device has no internet connection.
If your internet connection is unstable while using Wi-Fi, check the following:
- Is your modem or router in the right place? Make sure that the network device is in a central location away from all other appliances and that it is high enough, at least above table level.
- Do you remember how old your modem or router is? Their performance deteriorates over time, too. A network device that is four or five years old is already at retirement age, and it can also pose a security risk.
- Make sure you have updated the WLAN drivers, software and other devices.
There are some useful phone security instructions, for example, in the ’Information security instructions’ section.
Text messages and emergency calls work even without the internet.
Prepare for power outages
During a power outage, telephone networks and internet connections work for a few hours using the back-up power from the operators’ base stations.
Once the phones and the internet stop working, you will receive information through the radio. Everyone should have a battery-powered radio and spare batteries at home for disruptions. This may seem old-fashioned, but a radio can be very useful when real life takes you by surprise.
More information on preparing for power outages can be found in the ’Power outages’ section.