Report a concern or a crime

A young woman wearing a headscarf holds a phone to her ear, looking thoughtful.

You can make a notification of concern about an adult if you are worried about their well-being, health or safety. You might be concerned about a person’s ability to manage at home or problems with managing their life.

What to do if you encounter an elderly person wandering around?

  1. Follow.

    Observe the movements of the elderly person for a moment and evaluate whether they could possibly suffer from a memory disorder and have wandered off.

  2. Ask.

    Ask the person if everything is okay. If they seem even slightly panicked, calm them down for a moment and then call 112.

  3. Report an emergency.

    Call 112 to inform the authorities that the elderly person has been found and to update them on their movements.

     

    Source: Eastern Uusimaa Police Department

Making a notification of concern

  1. A notification of concern is made about an adult.

    A notification of concern is forwarded to social welfare services. Social services professionals determine what sort of help the person in question needs.

  2. Anyone of legal age can make a notification of concern.

    You can also make a notification about yourself (if you are of legal age) or your family.

  3. You can also make the notification of concern anonymously.

    It is best if you can obtain consent from the person you are concerned about to make the notification, but you can also proceed without the consent and anonymously.

  4. You can find the link to make a notification of concern on the website of your wellbeing services county.

    There is no single national channel for making the notification, but the instructions and link for reporting concerns can be found from the website of your wellbeing services county.

  5. The links for making the notification are also available on Suomi.fi and Maisa.

    For some wellbeing services counties, you can also make a notification of concern on the Suomi.fi website. Search for ‘Huoli-ilmoitus’ in order to find the right links. If you use the Maisa patient information system you can submit the notification via the link on the Maisa homepage.

To start the criminal procedure of a criminal case, it needs to be reported as a crime. To get compensation for damages, you need to report it first.

You can report a crime even if the offender is under 15 years old. A person younger than 15 years of age will not be held criminally liable in court, but they must pay for any damage they cause.

Reporting a crime

  1. If you have become a victim of a crime, report it to the police.

    The sooner you file the report, the greater the chance of the police solving the offence.

  2. An offence can be reported to the police patrol that arrives at the crime scene, in person at a police station, on the internet or by telephone.

    If you wish to report the offence online, do it via the online service of the police.

  3. The report can also be filed by someone else on your behalf.

    If there are any witnesses to the offence, it’s good to take down their contact information.

  4. You receive a written confirmation of the report you file.

    The police enters the course of events together with the names and personal data of the parties and witnesses in the report of the offence.

     

    Source: Oikeus.fi

What else should you remember if you have become a victim of a crime?

  • If anyone was injured as a result of the crime, it is important to visit a doctor as soon as possible.
  • You might need a medical certificate at a later point both as evidence of the crime and as the basis for possible compensation claims.
  • If it is a case of sexual violence, don’t wash or change clothes before going to the doctor.
  • If it is a case of burglary, don’t clean or organise the area before the police have been there.

Source: Victim Support Finland

Victim Support Finland – help for victims of crimes, their loved ones and witnesses of criminal cases

Contact via chat

Victim Support Finland’s chat is open Monday to Thursday from 9 a.m. to 6 p.m. and Fridays from 9 a.m. to 4 p.m.

Victim Support Finland offers the victims of a crime the possibility to talk to someone who understands what it can mean to become a victim of crime.

Call 116 006

You can call Victim Support Finland’s helpline on 116 006. The service is available in Finnish Monday to Thursday from 9 a.m. to 6 p.m. and Fridays from 9 a.m. to 4 p.m. Calls are free of charge and can also be made anonymously.

Victim Support Finland offers the victims of a crime the possibility to talk to someone who understands what it can mean to become a victim of crime.

Legal advice telephone service

Victim Support Finland’s legal advice telephone service is available on 0800 161 177 Monday to Thursday from 5 p.m. to 7 p.m. Calls are free of charge and can also be made anonymously.

The service offers the victim of a crime an opportunity to check their legal rights and receive advice on these matters.

Typical questions are related to applying for a restraining order, reporting a crime, going to court and compensation for damages.